Job Description
Job Title:  Officer - Trade Services
Posting Start Date:  22/09/2025
Job Description: 

Job Purpose

To process customer instructions within agreed service delivery standards strictly as per NBF policies, procedures, Regulatory guidelines and within relevant ICC rules & regulations.

Key Accountabilities

Responsible to carry out customer/counter party instructions strictly as per laid down policies & procedures and forward for verification/authorisation as per prescribed threshold limits.
Responsible for collection of relevant charges, application of preferential charges/waivers, usage of margin etc for the transactions handled.
Strict adherence to various manual controls imposed and completion of checklists where required.

Other Accountabilities

Ensure that all processed transactions are verified by the concerned authorisers; swift messages are routed/authorised; EOD review of all pending items.
Responsible for strict compliance to agreed performance standards for all services processed.
Responsible for extraction and review of Beginning of Day (BOD) reports from T24 (online and email reports) relating to the jobs currently assigned.
Strict compliance to Anti Money Laundering guidelines & Bank’s Compliance policy
Responsible for upkeep of relevant files including periodical physical verification of same.
Responsible for movement of completed documents to off- site storage on a regular basis.
 

Other Accountabilities

Job Context

Maintenance of MIS of various processes handled.

Education

A minimum degree (Bachelors) in a business related field or equivalent

Experience and Skills

Good knowledge of various ICC rules and regulations.
CDCS Preferred

 3 year’s prior experience in banking operations or Trade Finance Back office experience
An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
Basic computer skills
Good English language aptitude
 

Technical Competencies

Data Management- Trade Services- Basic
Core and Regulatory Banking Systems- Trade Services- Basic
Process Re-engineering- Trade Services- Basic
Policies and Procedures- Trade Services- Basic
Customer Service- Trade Services- Proficient
Transaction Processing and Control- Trade Services- Proficient
Product Knowledge and Documentation- Trade Services- Proficient

Behavioural Competencies

Change and Innovation - Basic
Communication - Basic
Evaluating and Solving Challenges - Basic
Results Orientation - Basic
Working and collaborating with others - Basic