Officer - CCAD Job

Date:  1 May 2024
Business Unit:  Service Delivery
Job ID:  2403

Work location: Dubai
Preferred Candidate: National Only

Job Purpose

CCA team provides support function to various business units within the bank.
Responsible for information input & update in the bank various systems as per the received instructions & within the predefined timeline scales, policies & procedures.
Additionally, will be responsible for supervising the daily work among sub-divisions & to ensure the accomplishment of duties within the predefined timeline scales.
 

Key Accountabilities

•    Supervising the day-to-day operations including but not limited to authorizing limit activations/modifications, customer risk ratings updates, Interest rates at limits and account levels modifications, special tariff codes ,customer attributes updates for conditions and related parties, linking & delinking of collaterals on Collateral module, admin extension date, limits blocking/sub allocation, collecting the 
facility arrangements fees, Issuing balances confirmations and Liability/no liability Certificates, debiting the balance Confirmation charges, other certificates/letters charges and EOL charges, reversal transactions, renegotiation flags for classified clients, linking & de-linking companies under grouping structure.

Other Accountabilities


• Issuing Credit reports to other banks & responding to Credit inquiries from other banks.
• Authorizing the scanned security documents into EDMS, removing and lodgement for the security documents and releasing security documents maintained under CCA custody.
• Management for Human Resources 
• Guiding the supervised staff & monitor their daily performance.

Other Accountabilities

Job Context

A general commentary of any aspects of the job that do not fit logically in the other sections e.g. current projects, operating context/environment


•    Follow up on the progress for data integrity, data cleaning exercises & special assigned tasks.
•    Manage the assignment of work among staff.
•    Raise queries to IT department through the systems champion for any required resolution or clarification.
 

Education

Bachelor’s Degree
Banking Diploma preferred.

Experience and Skills

  • 2- 3 years of banking experience preferably in a similar position
  • Good communication skills
  • Good command in English language
  • Good command in MS office applications including (Word, Excel, and PowerPoint)
     

Technical Competencies

Process Re-engineering-Service Delivery-CCAD-Basic
Transaction Processing and Control- Service Delivery-CCAD-Advanced
Core and Regulatory Banking Systems-Service Delivery- Proficient
Customer Service- Service Delivery-Proficient
Data Management-Service Delivery-Proficient
Policies and Procedures-Service Delivery-Advanced
Product Knowledge and Documentation- Service Delivery- Proficient

Behavioural Competencies

Change and Innovation - Basic
Communication - Basic
Evaluating and Solving Challenges - Basic
Results Orientation - Basic
Working and collaborating with others - Basic


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