Job Description
Job Title:  Manager - IT Project Management Office
Posting Start Date:  27/10/2026
Job Description: 

Job Purpose

Responsible for supporting the Project Management Office in the governance, tracking, reporting, and coordination of the bank’s IT project portfolio. The role provides analytical support to ensure projects are delivered in accordance with approved standards, timelines, budgets, and governance requirements. Working closely with project managers, business stakeholders, technology teams, finance, risk, compliance, and vendors, the PMO Senior Analyst maintains project data quality, prepares portfolio dashboards, highlights risks and dependencies, supports benefits tracking, and enables informed decision-making across the project lifecycle.

Key Accountabilities

Project Management
Project Governance
Stakeholder Collaboration
Resource Allocation
Risk Management

Reporting and Performance Metrics
Budget Management
Quality Assurance
Vendor and Supplier Management
Documentation and Reporting 
Change Management    

Other Accountabilities

Other Accountabilities

Job Context

The PMO Senior Analyst operates in a fast-paced banking technology environment where accurate portfolio visibility, disciplined governance, and timely escalation are critical to successful delivery. The jobholder supports multiple concurrent IT and business transformation initiatives by maintaining reliable project information, coordinating governance activities, preparing management reporting, and supporting project managers in applying PMO standards. The role requires strong analytical capability, attention to detail, stakeholder coordination, and an understanding of banking technology delivery, regulatory expectations, audit requirements, vendor governance, and project financial controls.

Education

MBA / CA / Bachelors Degree in Engineering / Masters in Computer Applications from a recognised institute / university

Experience and Skills

•Education level   (Required/Equivalent)
•    Bachelors/Master’s Degree in Engineering/IT/Computer Applications. 

Professional Qualifications (Desired)
•    Certification/Formal Training (proficient Level) in various business application and domain banking knowledge
•    Professional Scrum Master (Desired) / Certified Scrum Master
•    PMP/Prince 2,
•    PMI-PBA/CBAP

Work Experience (Required)

Minimum 8–10 years of experience in PMO, project coordination, project governance, portfolio reporting, business analysis, or IT project delivery, preferably within the banking or financial services sector.
Relevant experience should include:
Banking technology project delivery or PMO support experience > 6 years
PMO governance, reporting, and documentation > 6 years
Project planning, tracking, RAID management, and status reporting > 6 years
Project financial tracking, budget monitoring, and vendor coordination > 4 years
Stakeholder coordination and governance forum support > 5 years
Business analysis, process improvement, or project controls experience > 4 years

Experience in a bank, financial institution, IT organisation, consulting organisation, or enterprise PMO environment is preferred.

Knowledge, Skills and Attributes  (Required)
Business Analysis: 
•    Ability to understand business requirements, project scope, delivery milestones, dependencies, risks, and benefits, and reflect them accurately in PMO reports and governance materials.
•    Good understanding of banking products, processes, technology platforms, regulatory expectations, internal controls, and audit documentation requirements.
•    Ability to analyse project data, prepare clear dashboards, identify inconsistencies, and recommend corrective actions.
•    Excellent communication skills both written and verbal


Business Processes 
•    Should be strong in the area of Corporate Banking, Treasury, Retail banking and Business support functions

Project Management
•    Strong knowledge of PMO governance, project lifecycle controls, project planning, RAID management, dependency tracking, change control, and portfolio reporting.
•    Ability to coordinate with diverse stakeholders, follow up on actions, challenge data quality constructively, and escalate delivery exceptions appropriately.
•    Working knowledge of waterfall, Agile, Scrum, Scrumban, Kanban, and hybrid delivery methodologies.

Technical
•    Familiarity with emerging technologies and trends in digital transformation
•    Familiarity with web, integration and core systems architecture
•    Familiarity with latest technologies – Cloud, AI, ML 
•    Working knowledge in SQL and enterprise RDBMS  
•    Experience in managing third-party application and the vendor based on SLA
•    Experience in unit/module/integration testing, test planning, defect tracking etc
•    Familiarity with international service management frameworks such as ITIL/COBIT 
•    Familiarity with IT audit processes
•    Familiarity with Change Management, Problem Management Procedures  
•    Familiarity with software security principles and practises
•    Experience with Agile collaboration tools (e.g., JIRA, Trello).

Others
•    Arabic language skills would be an added advantage 

Technical Competencies

Application Development and Integration- IST- Proficient
Business Analysis-IST-Advanced
Change and Innovation - Proficient
Cloud Computing-IST-Proficient
Communication - Proficient
Digitization and Automation-IST-Advanced
End User Computing-IST-Proficient
Enterprise Infrastructure Management and Disaster Recovery- IST- Proficient
Evaluating and Solving Challenges - Proficient
IT Service Management-IST-Proficient
Network Administration-IST-Proficient
Program/Project Management-IST-Advanced
Results Orientation - Proficient
Server Administration Windows UNIX-IST-Proficient
Working and collaborating with others - Proficient

Behavioural Competencies